Question: How do I add a shared mailbox to my sent items?

Why are my sent emails not showing in my sent box?

The most likely cause of an email not appearing in the Sent folder is that it wasn’t sent in the first place. You may well have hit the Send icon, but for some reason or another – perhaps shutting down the email app or the computer before the message had actually been sent – the message never left your system.

How do I add a shared mailbox to a list in Outlook?

Select the Delegates tab. In the Open these additional mailboxes: section, select the + icon. Enter the email address associated with the shared mailbox, and then select it from the list. Select Add.

Can emails be sent from a shared mailbox?

A shared mailbox makes it easy for a group of people to monitor and send email from a public email alias like info@contoso.com. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.

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Can a shared mailbox be added to a distribution list?

In a Microsoft Exchange Server 2019 or 2016 hybrid environment, you can use the Exchange admin center (EAC) to add a user mailbox to the delivery management section of a distribution group. However, you can’t use the EAC to add a remote shared mailbox instead of a user mailbox.

Why did my sent emails disappear?

It is possible that the maximum storage is been used by the Sent Items folder and that could be the reason why your Outlook sent items folder is missing. Therefore, we suggest you removing some older emails to make space for the recently sent emails. This is how you can do this.

Why is Outlook not saving my sent emails?

Click File, and then Options. In the Outlook Options dialog, click Mail. Under the Save messages section, enable the Save copies of messages in the Sent Items folder option. Click OK.

How do I access a shared mailbox in Outlook?

Open the shared mailbox in a separate browser window

  1. Sign in to your account in Outlook on the web.
  2. On the Outlook on the web navigation bar, click your name. A list appears.
  3. Click Open another mailbox.
  4. Type the email address of the other mailbox that you want to open, and then click Open.

How do I add a shared mailbox in Outlook 2022?

Usually, this is done by going to File > Account Settings > Account Settings > double-clicking the user’s account > More settings > Advanced > press the Add button under the “Open these additional mailboxes” section.

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How do I send email from shared mailbox?

To send email from the shared mailbox using Outlook Web App:

  1. Click. …
  2. Click More. …
  3. To add recipients, type the name of anyone who is in your contacts folder or organization’s address list, or type the email address in the To or cc box. …
  4. Type a subject.
  5. Type the message you want to send.

How does a shared mailbox work?

A shared mailbox is an inbox that allows multiple people to send and receive email from the same address. This is great for a company that might want to share the load of responding to customer inquiries, for example. Any member of the shared mailbox may respond to an email sent to the shared address.

How do I add a shared mailbox to a distribution group?

1. Using Microsoft Admin Console

  1. Update your existing distribution address. …
  2. Create the shared mailbox. …
  3. Add team members and adjust permissions. …
  4. Launch Exchange Management Shell. …
  5. Obtain the LegacyExchangeDN of the distribution list. …
  6. Delete the distribution list and create the shared mailbox. …
  7. Add teammates to the mailbox.

How do I add a shared mailbox to a group?

In the admin center, go to the Teams & Groups > Shared mailboxes page.

  1. On the Shared mailboxes page, select + Add a shared mailbox. Enter a name for the shared mailbox. …
  2. Select Save changes. …
  3. Under Next steps, select Add members to this mailbox. …
  4. Select the +Add members button. …
  5. Select Close.

What is the difference between a distribution list and shared mailbox?

Shared mailboxes are a step up from distribution lists as they enable mutual communication. Whereas a distribution list allows for information to be disseminated but not discussed, shared mailboxes enable users to reply to messages and let anyone who has access to the mailbox see those responses.

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